Skip to content
- The assistant can be wrong. Treat it as help, not as an absolute source of truth, especially on
prices, deadlines or commitments.
- Never ask it to hide that it’s an AI. The platform prevents it regardless, and doing so breaks the
law.
- Step in when appropriate — a customer who asks for it, a handoff in the queue, or your own judgment —
and always do it from “Take control”.
- Only ask for the data you need, and use Contacts’ Danger zone only for a real, verified erasure
request.
- Whenever you’re unsure about data protection, open a Support ticket before acting on your own.
