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Operate

Procedure: create a new appointment

Requirements: administrator or editor role (with the Viewer role you can only create appointments assigned to yourself, see section 5).

  1. Tap “New appointment”, at the top right of the Calendar screen.
  2. Choose the employee the appointment is assigned to, in the “Select an employee” dropdown.
  3. Choose the date with the calendar picker.
  4. Once you have an employee and a date, the “Available slots” section (empty until then, with the notice “Choose an employee to see their available slots”) fills in with that employee’s actually free times that day — calculated per section 4. Choose one.
  5. Type a title (for example, “Downtown apartment visit”).
  6. Type the appointment type (for example, “visit” or “call”).
  7. Add internal notes if you want — this field is optional.
  8. Tap “Create appointment” (or “Cancel” to discard the form without saving anything).

Result: the appointment is left in Scheduled status, with Manual source, visible in the table and in the Week view.

Warning — Overlapping appointments aren’t allowed

It’s not possible to create two overlapping appointments for the same employee: the available-slots dropdown only lets you choose among times that are truly free for that employee and that date.