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Best practices

  • Don’t duplicate the snippet. There must be a single widget <script> per page. If you migrate from one installation method to another (for example, from editing the theme to using a code plugin), remove the old one first — two copies open two overlapping bubbles.
  • One widget per page. Insert it in the global template or layout (shared footer or header), not on every page or every component separately.
  • Performance. The script loads asynchronously: it never blocks the rest of your site from loading or hurts your speed metrics. You don’t need to defer it manually or load it on a scroll or click event.
  • Updates without touching anything. The snippet points to a stable version of the widget; future improvements arrive on their own. You only need to touch something again if you change configuration (color, greeting, allowed domains) from the platform.