If you change the mailbox’s password with your mail provider, or need to adjust any other connection detail, use Reconfigure credentials on the panel of an already-connected channel (section 7).
Requirements: administrator role.
- Tap Reconfigure credentials.
- The form reloads with the already-saved non-sensitive data (address, servers, ports, username…); the Password field always starts blank.
- Change whatever you need.
- Test the connection again (section 6) and tap Save and connect.
Warning — Blank password means don’t change it
If you only need to touch another field (for example, the display name) and the password stays the same, leave it blank: the Platform never shows it again once saved, and an empty field explicitly means “keep the already-saved password”, never “clear it”. Only type a new password if it has actually changed.