Requirements: Admin role.
- Open Payments with Stripe’s Details, go to the Status tab and click Disconnect.
- Confirm in the warning — this action can’t be undone.
Result: the saved credential is deleted, the activated action stops running immediately, and the agent loses access to Stripe’s payment tools. If you had pending payment links generated before disconnecting, they still exist in your Stripe account — disconnecting doesn’t cancel them for you; use “Cancel a payment link” before disconnecting if you want to invalidate them.
Note — Stripe remains your own system
Your charges, your Stripe customers and your payment history always live in your own Stripe account — a system that’s already yours, contracted and managed by you, not by this platform’s provider. Disconnecting only removes the agent’s access; it doesn’t delete or modify anything in your Stripe account.