Can I connect more than one HubSpot account? Not in this version: each tenant has a single HubSpot connection at a time (the “principal” one, Connections tab).
The token stopped working — what message will I see?
If the token is invalid or was revoked in HubSpot, both when connecting and when using “Test connection” you’ll see “The token isn’t valid; check it and try again” (code INTEGRATION_CREDENTIAL_INVALID). Generate a new token in HubSpot (same scopes as section 3) and repeat section 4.
HubSpot isn’t responding — what message will I see?
If HubSpot has a temporary incident, you’ll see “The provider isn’t available right now. Try again later” (code INTEGRATION_PROVIDER_UNAVAILABLE) — it isn’t a problem with your token, try again in a few minutes.
Do I need to activate all three panel actions at once? No. Turn them on separately, based on what you need — you can have only “Lead → contact” active and the other two off, for example.
Can the agent delete contacts or deals in HubSpot? No. The agent’s tools (section 7) only search, create and update — they never delete anything in your HubSpot.
What happens if my vertical doesn’t have HubSpot available by default? HubSpot is available for any type of business by default; if you still don’t see the card, contact your provider’s support (Manual 28).