Bring your own AI provider lets you use your own account with an AI provider (OpenAI, Anthropic/Claude, Google/Gemini or DeepSeek) instead of the AI included in your plan. With your own key, your business’s AI usage is never deducted from your plan: you pay your chosen provider directly, under your own contract and your own billing. Without it, everything keeps working exactly as before — the AI included in your plan.
What it is and who it's forBring your own AI provider lets you use your own account with an AI provider (OpenAI, Anthropic/Claude, Google/Gemini or DeepSeek) instead of the AI included in your plan.
Procedure: adding your keyRequirements: a role with write permission on Settings (usually, Admin).
One provider at a time, and how to change itYou can only have one own key active at a time — never several from different providers at once.
Available models: scoped to your providerWith your own key active, your agents' model selector (Manual 23) is scoped to your provider's models — you can never mix, for example, your OpenAI key with a …
The usage counter: why “Your own key” never shows €Under Billing → Breakdown by source (Manual 34, section 4) you'll see your usage split into three sources: Platform, Your own key and Fallback.
Automatic platform fallbackBelow your key, on the same tab, there's an independent switch: “Automatic platform fallback” — on by default.
“Suspicious” status and “Check again”If your key fails 3 times in 10 minutes in a confirmed way (never because of a passing glitch), the platform automatically stops trying it and your card starts showing the …
If your plan stops including this featureIt can happen that the plan you're on stops including “Bring your own AI provider” — for example, if you switch to a plan that doesn't have it, or if the platform (or your …
Frequently asked questionsCan I have keys from two providers at the same time, for example to split usage?