With the tools activated (section 5), your agent can look up your sheet while chatting: > **Note — Example — answering with data from your sheet** > > A customer asks about a price or a specific reference. The agent uses "Look up your spreadsheet's structure" to know which columns it has, and then "Search rows in your spreadsheet" to find the exact row — answering with real data from your sheet, not made up. The **"Append row"** and **"Update row"** actions are meant to be used as a **flow piece** (Manual 55 · Jobs and Flows, just like the "Email (read)" piece in Manual 61): you choose the sheet and map the columns directly in the flow editor, without touching code.