import { CardGrid, LinkCard } from '@astrojs/starlight/components';

By connecting Microsoft Dynamics 365, your agent can sync leads and opportunities from your conversations with your Dataverse environment, and you gain tools so the agent can look up and write to Dynamics while chatting with a customer — for example, checking whether a contact with that email already exists before creating a duplicate one.

<CardGrid>
  <LinkCard
    title="What you get"
    description="By connecting Microsoft Dynamics 365, your agent can sync leads and opportunities from your conversations with your Dataverse environment, and you gain tools so the …"
    href="/en/integrations/dynamics/01-que-consigues/"
  />
  <LinkCard
    title="Before you start"
    description="Note — Each tenant registers ITS OWN app — never a shared one Unlike Excel/Microsoft 365 (Manual 26, a single multitenant app owned by your provider for this platfor…"
    href="/en/integrations/dynamics/02-antes-de-empezar/"
  />
  <LinkCard
    title="In Microsoft: registering the app and giving it access to Dataverse"
    description="Requirements: admin permission in your Entra ID and in your Power Platform environment (section 2)."
    href="/en/integrations/dynamics/03-en-microsoft-registrar-la-app-y-darle-acceso-a-dataverse/"
  />
  <LinkCard
    title="In Platform: connecting Microsoft Dynamics 365"
    description="Requirements: Admin role; the four values from section 3."
    href="/en/integrations/dynamics/04-en-platform-conectar-microsoft-dynamics-365/"
  />
  <LinkCard
    title="Which actions to activate, and for whom"
    description="Connecting Dynamics 365 doesn't activate anything on its own: both panel actions and agent tools are born off — the same &quot;nothing on by default&quot; principle …"
    href="/en/integrations/dynamics/05-que-acciones-activar-y-para-quien/"
  />
  <LinkCard
    title="Testing the connection"
    description="With Dynamics 365 already connected, the detail's Status tab includes a Test connection button that checks, on the spot, that the saved credential is still valid ag…"
    href="/en/integrations/dynamics/06-probar-la-conexion/"
  />
  <LinkCard
    title="Using it from the agent and from flows"
    description="With the tools activated (section 5), your agent can look up and write to Dynamics 365 while chatting."
    href="/en/integrations/dynamics/07-usarla-desde-el-agente-y-desde-los-flujos/"
  />
  <LinkCard
    title="Common problems"
    description="Can I connect more than one Dynamics environment?"
    href="/en/integrations/dynamics/08-problemas-frecuentes/"
  />
  <LinkCard
    title="Disconnecting Microsoft Dynamics 365 and what happens to your data"
    description="Requirements: Admin role."
    href="/en/integrations/dynamics/09-desconectar-microsoft-dynamics-365-y-que-pasa-con-tus-datos/"
  />
</CardGrid>