**Requirements:** Admin or Editor role. "Email (read)" is a special integration: it **only** supports named connections (it has no shared "main" connection) — every mailbox you connect is always its own connection, with its own scope. It reads your inbox (Gmail, Microsoft 365, Outlook.com, Yahoo, iCloud, or a generic IMAP server) — read-only, it never sends email. ## 4.1 Provider presets Choosing your **provider** preloads the server, port and encryption — editable, in case your provider needs something different. All you need to type is the email address and the password (or app password): | Provider | What you need | | --- | --- | | Gmail / Google Workspace | Email + app password (requires two-step verification enabled on your Google account). | | Microsoft 365 | Email + app password (your administrator has to enable them). | | Outlook.com | Email + app password from your personal Microsoft account. | | Yahoo Mail | Email + app password. | | iCloud Mail | Email + app-specific password from your Apple ID. | | Generic IMAP | Email + password, plus your provider's server/port/encryption (not preloaded). | > **Note — For billing mailboxes, "This flow only"** > > The form recommends it by default: that way no other flow can read that mail. Choose "Shared" only if several flows need to use the same mailbox. ## 4.2 Testing and honest errors "Connect and test" checks the credentials LIVE against your real mail server before saving anything — a credentials or server error is explained by its cause, never a generic message: This piece's 4 actions — list new messages, read a message, download an attachment and mark as processed — are always **internal**: the conversational assistant never uses them with the customer, only your own flows do.