import { CardGrid, LinkCard } from '@astrojs/starlight/components';

The **internal widget** is the same type of chat window as the public web widget (Manual 06), but
configured so that **only your team** can enter — never a customer or an anonymous visitor. Instead of
replying instantly to whoever opens the chat, the first screen asks you to **identify yourself** with your
Platform account's email and password, plus a two-factor verification code. Once inside, you talk to the
assistant **with your own role** — just as if you'd logged into the web Platform.

<CardGrid>
  <LinkCard
    title="What it is and what it's for"
    description="The internal widget is the same type of chat window as the public web widget (Manual 06), but configured so that only your team can enter — never a customer or an anonymous visitor"
    href="/en/guides/widget-interno/01-que-es-y-para-que-sirve/"
  />
  <LinkCard
    title="Prerequisites"
    description="To create the internal instance (section 3): Admin role."
    href="/en/guides/widget-interno/02-requisitos-previos/"
  />
  <LinkCard
    title="Procedure (Admin): create the internal instance"
    description="Requirements: Admin role."
    href="/en/guides/widget-interno/03-procedimiento-admin-crear-la-instancia-interna/"
  />
  <LinkCard
    title="Procedure (employee): identifying yourself"
    description="Requirements: two-factor verification on (section 2)."
    href="/en/guides/widget-interno/04-procedimiento-empleado-identificarse/"
  />
  <LinkCard
    title="Chatting with the assistant"
    description="With a session open, you write in the internal widget just like in any chat: the assistant replies with access to whatever corresponds to your real role (Manual 15, section 4; Agen"
    href="/en/guides/widget-interno/05-chatear-con-el-asistente/"
  />
  <LinkCard
    title="Logging out"
    description="Requirements: none in particular."
    href="/en/guides/widget-interno/06-cerrar-sesion/"
  />
  <LinkCard
    title="Common problems"
    description="I don't see any field to write a message when I open the widget."
    href="/en/guides/widget-interno/07-problemas-frecuentes/"
  />
</CardGrid>