If your agency doesn't exist on the platform yet, whoever registers it becomes its first administrator (self-service sign-up, covered in manual **22 · Account sign-up**). If you're not the one signing up the agency, you don't register yourself: an administrator creates your account from **Team → Invite member** (manual **25 · Team and roles**). Once you're added, you'll receive your credentials or an email to set your password. ## 2.1 Procedure: log in with email and password **Requirements:** already having an account on the platform (see above). 1. Open the platform's address in your browser. You'll see the **"Log in"** screen. 2. Type your **Email** and your **Password** in their fields. 3. If you're working from a trusted device, leave the **"Keep me signed in"** checkbox marked (it's on by default) so you don't have to identify yourself every time you open the platform. 4. Tap **Log in**. **Result:** you go straight into **Home** (section 5). Your session is protected with an httpOnly cookie: the access token isn't reachable from the browser, so you don't have to do anything special to keep it safe. > **Note — Optional step: two-factor verification** > > If your account has **two-factor verification** enabled (Manual 26 · Settings and integrations, section > 5), after typing your correct email and password you don't go straight in: a second screen asks for the > **6-digit code** from your authenticator app (or a **recovery code** if you don't have it handy). It's > optional: you only see it if you turned that verification on for your own account. ## 2.2 Procedure: log in with Google As an alternative to the classic form, the login screen includes a **"Continue with Google"** button, separated from the form by the text "Or with your email". **Requirements:** your account is linked to that Google address (or it's the first time you log in with a Google email that doesn't have an account yet — the screen then offers to create a new account, a flow covered in manual **22 · Account sign-up**). 1. On the "Log in" screen, tap **"Continue with Google"**. 2. Choose or confirm your Google account and grant consent if asked. **Result:** you land in Home without having typed an email or a password. If the Google email doesn't have an account yet, the screen offers to register instead. > **Note — Language selector** > > At the top right of the login screen there's a language selector (globe icon with the active language) > that changes the language that screen is shown in, regardless of the language you later work with inside > the platform. ## 2.3 Procedure: reset your password If you don't remember your password, you can reset it yourself, without asking anyone. **Requirements:** none in particular, just access to your account's email. 1. On the login screen, tap **"Forgot your password?"** (next to the Password field). 2. On the **"Reset password"** screen, type your **"Account email"**. 3. Tap **"Send link"** and check your email. **Result:** if that email has an account, you'll receive an email with the link to set a new password. You can go back to the login screen at any time with the **"← Back to log in"** link, above the form. > **Warning — For security** > > The platform never confirms whether an email exists in its database or not: whatever email you send, you > see the same message. If you have an account, you'll get the link; if you don't, nothing else happens. ## 2.4 Procedure: log out **Requirements:** none, available to any role. 1. Tap your **avatar**, at the top right of any screen (section 3.2). 2. In the menu that opens, tap **"Log out"**. **Result:** you go back to the "Log in" screen and your session is invalidated on that browser. > **Note — "Profile": your personal page** > > Tap **"Profile"** in that same menu to reach your account page: your personal API keys and your > channel-linked access (WhatsApp/Telegram) — available to any role. Full procedure in manuals **50 · API > keys** and **51 · Channel-linked access**.