Go into **Settings**, in the sidebar. It brings together all of your agency's configuration that isn't an agent or a channel. On the left there's a menu with ten sections: **Company**, **Business hours**, **Calendar parameters**, **Billing**, **Security**, **Notifications**, **Widget customization**, **MCP servers**, **API keys** and **Danger zone**. **Requirements:** every section on this screen is exclusive to the Admin role — Editor and Read-only don't see Settings in the sidebar menu. > **Note — Billing and API keys have their own manual** > > Your plan, your payment method, the period's usage (conversations and AI tokens), what happens when a > quota runs out, and your invoice history are explained in detail in **Manual 34 · Your agency's billing > and usage**. Creating and using your own M2M access keys (personal or company) is explained in **Manual > 50 · API keys**. This manual doesn't repeat that content.