With the session active, the chat recognizes you with **your real role** — the same permissions you have when logging into the web Platform (Manual 15, section 4): a viewer can only view, an editor can also handle day-to-day operations, an admin has full access. **In practice, however, the chat only offers what exists as a conversational agent action** — never full configuration screens. Even if your role is admin, you'll **never** be able to, from the chat: - Change account Settings (agency details, security, integrations…). - Manage Billing (plan, payment method, invoices). - Administer the Team (invite, change roles, suspend). Those three areas **only exist on the web Platform** (Manuals 25, 26 and 34). Channel-linked access is a day-to-day operational complement — specific queries and actions —, not a full substitute for the administration interface. > **Note — With no active session, you're just another visitor** > > Outside of an open session (you never linked the channel, the session expired, or you turned off > two-factor verification), that same number/chat treats you exactly the same as any customer writing over > WhatsApp or Telegram: the public-facing AI agent replies to you, with no special access — never "halfway" > with partial permissions.